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One Place for the Papers That Need Attention After a Loss.

After a family member passes, their policies, bank accounts, deposits, investments, property and pension papers each need a claim or a transfer. Aydo keeps them together and lists what each one will need, at whatever pace the family can manage.

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Suresh Mehta

Documents That Need a Claim or Transfer

Private Library

Suresh Mehta - Death Certificate.pdf

Issued Sep 2026 by the municipal registrar

LIC - Life Insurance Policy - Suresh Mehta.pdf

Nominee: Sunita Mehta • Claim by the nominee

SBI - Fixed Deposit Receipt - Suresh Mehta.pdf

Nominee: Sunita Mehta • Transfer by the nominee

How Ask Aydo Helps the Family Gather the Paperwork

There is no deadline in the chat. Send what you find, when you find it.

01

Send the Papers as You Find Them

Photograph or forward the death certificate and any policies, passbooks, deposit receipts, statements or property papers on WhatsApp or by email.

02

Each One Is Filed and Read

Aydo files each document under its category and reads details such as the institution, the account or policy number and the nominee.

03

Aydo Lists What Will Need a Claim or Transfer

When the death certificate sits alongside that person's financial documents, Aydo notes each one that will need a claim or a transfer by the nominee or legal heirs.

Documents Families Usually Need to Gather

Every family's situation is different. These are the papers most often asked for by insurers, banks and offices.

Family / Death Certificate

Death Certificate

Asked for by almost every insurer, bank and office handling a claim or transfer.

Insurance / Life & Term Insurance

Life & Health Insurance Policies

Each policy names a nominee who makes the claim with the insurer.

Banking / Bank Account Document

Bank Accounts, Fixed Deposits & Investments

Each account, deposit and investment is transferred to the nominee or legal heirs by its own institution.

Property / Property Ownership Document

Property Papers

Sale deeds and property tax receipts are needed when the property passes to the heirs.

Family / Legal Heir & Succession

Pension Papers & Legal Heir Certificate

A pension payment order may carry a family pension, and many institutions ask for a legal heir or succession certificate.

Any Related Paper

+ Any Will, Locker Agreement or Vehicle Paper

These are common examples. Send a copy of the will, a bank locker agreement, vehicle registration or shareholding statements. Aydo files them with the rest of the family's papers.

What Families Often Face

Some of the practical difficulties after a loss, and how a shared library can ease them.

Gathering

Not Knowing Everything That Exists

The Friction

Policies and deposits are spread across cupboards, email and old files, and nobody is sure the list is complete.

With Ask Aydo

As papers are found and sent, Aydo lists each document that will need a claim or a transfer, so the family can see what has been gathered so far.

Nominees

Who Is the Nominee?

The Friction

Each institution asks for the nominee, and the answer is printed somewhere in a policy or deposit receipt.

With Ask Aydo

Aydo reads the nominee details from policies and fixed deposits, so the family can see who will need to start each claim.

Family

Siblings in Different Cities

The Friction

One sibling holds the papers while the others field calls from banks and insurers in another city.

With Ask Aydo

On the Family plan, everyone works from one shared family library, so each member can see the same documents from their own WhatsApp.

Organize your documents on WhatsApp

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Frequently Asked Questions

No. Aydo keeps the documents together and lists what each one will need. Claims and transfers are made by the nominee or legal heirs with each insurer, bank or office directly.

Capture once. Recall forever.

The best time to secure a record is the moment you hold it. Forward your first document and let Ask Aydo become the one place your family's paperwork lives.

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