These are the service providers Ask Aydo uses to deliver the Document Library service. See our Privacy Policy for the categories of data we collect and why.
This page is updated whenever a sub-processor is added or replaced and is deliberately kept separate from the versioned Privacy Policy: swapping a service provider does not change what data we collect, why we process it, or your rights, so it does not require you to re-accept our policies. See Notice of Material Changes in the Privacy Policy's DPDP Act section for what does.
Document OCR, AI classification, and content embeddings for search
Data shared: Document content, for the duration of each processing request
AI assistance for our support team when diagnosing an issue or concern you have reported
Data shared: The account and document records needed to look into the issue you reported, including details extracted from your documents - minimised, and with identifying details redacted where we can.
Application hosting, document storage, database, and transactional email delivery
Data shared: Documents, account data, and email addresses for notifications
Delivering and receiving your WhatsApp messages
Data shared: Message content and your WhatsApp number
Subscription billing and payment processing
Data shared: Billing details and payment information; we do not store your card or bank details ourselves
Issuing GST-compliant tax invoices for your subscription payments
Data shared: Your billing name and address, for the invoices generated in your name
Aggregated, anonymised usage statistics for our website
Data shared: Anonymised browsing data; no names, email addresses, or document content
Measuring which ads bring people to our website
Data shared: Anonymised browsing data from our marketing pages; no names, email addresses, phone numbers, or document content
Collects early-access waitlist signups from our website
Data shared: Only what you type into the waitlist form, before you have an account
Dropbox and Google Drive are not sub-processors. If you choose to connect one of these services, you authorise that connection yourself and control it from your own account settings on that provider - we do not select or direct these services on your behalf, and we only access them to sync the documents you have chosen to back up.
Contact our privacy team at privacy@askaydo.ai