Features
Security
Pricing
FAQ
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Frequently Asked Questions.
Everything you need to know about Ask Aydo and how it keeps your data secure.
Getting Started
Do I need to download another app?
How do I start using Ask Aydo?
What should I upload first?
How do I know if my document was processed successfully?
Is there a free plan?
Document Processing & Management
What types of documents can I upload?
How long does document processing take?
How is text extracted from photos and scanned documents?
Can I send multi-page documents?
What's the file size limit for uploads?
What should I do if my document upload fails?
Why isn't text being recognized in my document?
What happens to documents that can't be processed?
How do I know what information was extracted from my document?
Search & AI Features
How does the Natural Language Search work?
What are some examples of natural language searches I can use?
How does automatic categorization work?
Can I search for documents by date or time period?
What happens if search results aren't what I expected?
How does voice message processing work?
Can voice messages handle different accents and languages?
What advanced AI features are available in different plans?
Privacy & Security
Can the Ask Aydo team read my personal documents?
How are my documents encrypted and protected?
Is it safe to send sensitive IDs over WhatsApp?
Who can access my documents and under what circumstances?
What happens to my documents if I delete my account?
How is my personal information in documents protected?
Does Aydo comply with data privacy regulations?
How does backup and recovery work for my documents?
Performance & Reliability
What happens if I send a random photo or a meme?
How do the renewal reminders work?
How fast are WhatsApp responses?
What happens during system maintenance or outages?
How can I check for technical issues?
Troubleshooting & Support
Why isn't it responding to my WhatsApp messages?
My document upload failed - what should I do?
Can't find a document I know I uploaded - how do I fix this?
Aydo says it can't store my file - what formats are supported?
Aydo says my PDF is password-protected - what do I do?
Aydo says this document is already in my library - is that right?
Why is Aydo asking me to slow down?
How do I get help when the FAQ doesn't solve my problem?
What are your support hours and response time expectations?
My WhatsApp number changed - how do I transfer my account?
Document was processed incorrectly - can I fix the extracted information?
Plans & Pricing
What are the differences between Free, Pro, and Family plans?
What are the storage limits for each plan?
How does billing work and what payment methods do you accept?
Can I upgrade or downgrade my plan anytime?
What happens to my documents if I downgrade my plan?
Can my family use it too?
What is the Emergency 'Dead Man' Switch?
International Support
Can I use it while traveling abroad?
Which countries and regions are supported?
What languages are supported for document processing?
Can I pay using international payment methods?
How do time zones affect support and processing times?